Successfully manage expectations

Use the following tools and techniques to help manage patient expectations for LATISSE®.

  • Before-and-after patient consult

    Before prescribing LATISSE®, take a photo of the patient's eyelashes for a "Before" image. Keep the image in the patient's file. When patients come in for their next prescription, take another photo. This helps to show patients their progress.


  • A growth timeline

    Discuss a timeline of the expected gradual growth—resulting in remarkable effects as patients continue to use LATISSE® as directed. Look at the following weeks with the patient and discuss what other patients saw during the clinical trial.

    Upon discontinuation of treatment, eyelash growth is expected to return to its pretreatment level.

    Talk to your Allergan Sales Representative to get this helpful tool on a tearsheet for your office.


Tips to help patients get the most from LATISSE®

  • Add LATISSE® to their routine

    Consistency is a key part of getting results. LATISSE® can be part of their evening routine. For example, patients can apply LATISSE® solution after brushing their teeth or removing their makeup.

    • Always use the FDA-approved sterile applicators
    • Do not apply in the eye
    • Do not apply to the lower lid because excess hair growth outside the treatment area may occur
    • Don't allow the tip of the bottle or applicator to touch outside the eyelid, fingers, or other unintended surfaces in order to avoid contamination
    • Make sure patients remove contact lenses prior to application; they may be reinserted after 15 minutes
  • Be patient

    Remind patients that growth is gradual. Continue with the nightly routine and don't overuse.

  • Don't try to catch up

    If a patient misses a night, there's no need to apply more to catch up. Patients should apply LATISSE® the next evening and stay on schedule.